Homeowners

Welcome to your BoKlok home. This section of the website is dedicated to our customers.

You can hear from some of our existing home owners, explore ways that you can live more sustainably at home and access some interior design inspiration.

My BoKlok Home

If you are a BoKlok purchaser, you can log-in to our dedicated ‘My BoKlok Home’ area where you will be able to access a host of information regarding maintaining and caring for your BoKlok home, as well as useful contact details.

Prior to moving in, all BoKlok homeowners will meet with a member of our team, for a thorough demonstration of your new home.

Upon handover (when you get the keys to your new home) you will receive a copy of your Home User Guide (HUG), along with other useful information about the general running and maintenance of your home.

You will also receive an email with a log-in and a password to the dedicated homeowners section of our website. You can input these details below to access a range of information. Here you will be able to access our ‘How to’ videos, FAQs, information on how to report a fault, useful contact details and much much more.

If you have not received an email with your log-in or you are having trouble logging in, please contact your sales advisor.

Satisfied Customers Show all

  • I read somewhere that you have Sweden's most satisfied customers. How do you know that?

    In Sweden, BoKlok is measured annually, together with other housing developers, in an independent industry survey where customer satisfaction is ranked in a customer satisfaction index (CSI). It is estimated that just over 85% of all new homebuyers in Sweden are included in the survey. In 2021, for the fourth time in six years, BoKlok was awarded Sweden's most satisfied residential customers, something we are really proud of.
    BoKlok came in first place with a CSI (customer satisfaction index) of 79, compared to the industry average of 75. CSI describes how satisfied home buyers are and is based on homes completed for occupancy in a given year. The measurement, which aims to evaluate the moving process ranks elements such customer service, the quality of the home, affordability, and the developer’s communication and commitment to the customer.

    Read more here.